MONITORING 4 MARKETPLACES · LIVE

They're reading your reviews. Are you?

Every star rating, written review, and sentiment signal across Amazon, Shopify, Google, and TikTok Shop — unified in one command center.

pulse.io/dashboard · brand-overview
LIVEUpdated 4s ago
Sentiment Trend · 30d
▲ +12.4%Positive
Jan 26Feb 25
Reviews / 24hLIVE
0
+18.3% vs last week
Avg Rating
4.2/ 5
▲ +0.4 this month
Competitors
NovaSkin Co.
3.8/5
12.4k reviews
▼ -0.3 this week
GlowForge
4.5/5
28.1k reviews
▲ +0.2 this week
PureSense
4/5
9.7k reviews
— 0.0 this week
LuxeDerm
3.6/5
6.2k reviews
▼ -0.3 this week
12.4M reviews monitoredAmazon · Shopify · Google · TikTok ShopReal-time alerts in <4 minutes3,200+ brands trust PulseAI-tagged sentiment clustersAuto-suggested response templatesReview Health Score™
12.4M reviews monitoredAmazon · Shopify · Google · TikTok ShopReal-time alerts in <4 minutes3,200+ brands trust PulseAI-tagged sentiment clustersAuto-suggested response templatesReview Health Score™
TOOLNo account required

See the gap before it costs you

Enter your brand and a competitor. Get a live-style Review Health Score in seconds.

THE GAP

The old way is costing you reviews

Every row below is a real scenario from a DTC operator who switched to Pulse.

❌ The Old Way
✓ The Pulse Way
Review monitoring speed
Weekly agency PDF report
You find out Monday what happened last week
7 days → 4 min
Alert in < 4 minutes
Slack ping before your customer screenshots it
Sentiment analysis
Manual keyword search
You grep for "broken" and call it done
4 hrs → instant
AI-tagged cluster detection
"Cheap zipper" cluster: 34 reviews, 3 ASINs, 2 weeks
Competitor tracking
Spreadsheet with weekly screenshots
3 tabs, 2 interns, 1 outdated formula
Weekly → Real-time
Live competitor rating feeds
Watch their 4.6 slip to 4.1 in real time
Response workflow
Copy-paste from a Google Doc template
"Hi [NAME], we are sorry..." at 2 a.m.
18 min → 45 sec
AI-suggested response drafts
Tone-matched, context-aware, one-click send
Cross-channel view
Four separate dashboards open
Seller Central + Shopify + GMB + TikTok seller app
4 tools → 1
Unified command center
One score. All channels. Zero tab-switching.
Rating trend alerts
You notice when it's already 3.6
Customer support starts getting the calls
Reactive → Proactive
Predictive drop warning at 3.9
Act before the algorithm demotes your listing

Brands on Pulse respond to negative reviews 23× faster

Median response time: 4.2 minutes vs 98 minutes industry average

Close the Gap
COVERAGE

Every channel.
One command center.

12.4 million reviews monitored across four marketplaces. Unified into one score per brand, per ASIN, per SKU.

📦
Amazon
ASIN-level tracking
8.4M

Star rating by ASIN, seller feedback, Q&A sentiment, review velocity alerts, Buy Box correlation.

40+
ASINs tracked
< 4 min
Review lag
🛍️
Shopify
Product & store reviews
2.1M

Yotpo, Judge.me, Okendo, Loox — all aggregated. SKU-level sentiment clusters.

6
App integrations
100%
SKU coverage
🔍
Google
Local & Shopping
1.2M

Google Shopping ratings, local Business Profile reviews, star schema tracking.

Unlimited
Profile locations
Real-time
Schema sync
🎵
TikTok Shop
Video + product reviews
680K

Comment sentiment on product videos, shop rating, creator review aggregation.

Analyzed
Video comments
Tracked
Creator reviews

Review Health Score™

A single 0–100 signal combining rating, velocity, sentiment ratio, response rate, and competitive position.

Predictive Drop Alerts

Notified when trajectory predicts a 0.2-star drop before it registers — act before the algorithm acts.

AI Response Drafts

Tone-matched, context-aware response templates. One-click to draft, one more to send.

Sentiment Clustering

"Cheap zipper" cluster: 34 reviews, 3 ASINs, 2 weeks. Know the exact phrase tanking your product line.

RESULTS

Operators who closed the gap

Real numbers from real brand managers. No vanity metrics.

3,200+
Brands on Pulse
across 4 marketplaces
12.4M
Reviews monitored
updated every 4 minutes
23×
Faster response
vs industry average
0.4★
Avg rating recovery
within 90 days of onboarding
Amazon

“We were watching a 3.8 creep toward 3.6 on our hero ASIN and had no idea why. Pulse surfaced a "weak adhesive" sentiment cluster across 41 reviews in 6 days. We pulled the batch, fixed the supplier issue, and recovered 0.4 stars in 8 weeks.”

+0.4 starsrecovered in 8 weeks
MO
Mia Okonkwo
VP Brand, Verdant Wellness
Amazon + Shopify

“Running 38 ASINs across two acquisitions. Before Pulse I had three analysts doing weekly Seller Central exports. Now I get a daily digest and real-time Slack alerts. We cut review-related escalations by 47% in Q4.”

−47%review escalations in Q4
DT
Derek Tan
Portfolio Director, Apex Brands Group
Shopify Plus

“"Cheap zipper" was tanking our carry-on line for two months before Pulse caught the cluster. 28 reviews, 3 SKUs, one supplier. We'd have never connected the dots manually. Shopify Plus operators need this.”

28 reviewscluster caught in 72 hrs
PS
Priya Sharma
Head of E-commerce, Trove Goods
FREE AUDIT

Know exactly where you stand before your next 2 a.m. alert.

Your free audit delivers a full Review Health Score and competitive gap analysis — no credit card, no sales call, no fluff.

What you get:

Review Health Score™ across all selected channels
Sentiment cluster map — top 10 recurring issues
Competitor gap analysis (up to 3 brands)
Response rate benchmark vs your category
Predictive rating trend for next 30 days
Priority fix list — ranked by revenue impact
🔒SOC 2 Type II
⚡Results in < 2 min
🚫No credit card
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Paste your Shopify store URL, Amazon storefront, or any product ASIN link.